RentHive

How RentHive uses AI

Version 1, in effect from 12 Oct 2026

Draft for legal review. This version will be replaced after legal review, and you'll be asked to accept the final version.

What the AI does

  • Drafts messages, notices and replies for a person to review.
  • Summarises conversations, documents and maintenance requests.
  • Reads photos and documents, such as receipts and inspection photos.
  • Translates chat between languages.
  • Suggests next steps, such as which repair quote to accept.

Limits we put on it

  • Labelled: anything the AI writes for someone else to read is marked as AI-written.
  • Approved: the AI never sends a legal notice, signs anything or spends money without a person's approval.
  • In Australia: all AI processing happens in Australia, and AI providers don't keep your data or train on it.
  • A person decides: decisions that significantly affect someone, such as choosing a renter, are made by a person, not the AI.

When the AI gets it wrong

AI output can be wrong. Check anything important before you rely on it, and tell us at hello@renthive.au if something looks off. More detail is in our Privacy Policy.